Past Incidents

Your virtual server at our Silicon Valley (Santa Clara, California) location will be rebooted in order to apply security updates to our platform.

This reboot will be quick and your virtual server will be offline for just one minute or two. Please make sure that all of your virtual server's services will automatically start after a reboot.

Your virtual server's reboot will be performed at any time between 6 PM PST on Friday, November 6th and the evening of Sunday, November 8th, 2020.

If you desire a specific time and/or date for your virtual server's reboot, please contact our staff and let them know. We will gladly accommodate your schedule.

As usual, ServerPoint.com continues working hard to make sure our services are running at their peak performance and uptime at all times. We hope you continue enjoying ColossusCloud for many years to come!

All has been quiet. All systems operating normally for quite some time. Isn't that great??? But it is also typical here at ServerPoint.com :)

At approximately 12:45AM Pacific Standard Time, we started receiving sporadic reports from some international clients (from Sweden, India, Russian Federation, UAE and a few others), informing us that they were unable to reach our network at our Las Vegas, NV data center.

After some research, we noticed the issue was related to the international network operated by Zayo, Inc. Zayo is one of our Internet network providers in Las Vegas, NV.

One of our network engineers disabled our BGP session to Zayo to prevent worldwide traffic from using Zayo to reach us, which seems to have resolved the issue.

We have reached out to Zayo to find out what happened.