Tuesday 13th October 2020

RESOLVED: Routing issue, mostly outside the US, affecting Zayo/Above.net network providers

At approximately 12:45AM Pacific Standard Time, we started receiving sporadic reports from some international clients (from Sweden, India, Russian Federation, UAE and a few others), informing us that they were unable to reach our network at our Las Vegas, NV data center.

After some research, we noticed the issue was related to the international network operated by Zayo, Inc. Zayo is one of our Internet network providers in Las Vegas, NV.

One of our network engineers disabled our BGP session to Zayo to prevent worldwide traffic from using Zayo to reach us, which seems to have resolved the issue.

We have reached out to Zayo to find out what happened.